Support beyond the lease
Once neighbors are housed, the Housing Stability Collective provides peer-led, relationship-based support to help them navigate challenges, build stability, and remain housed.
Peer support
Neighbors work with someone who has lived experience of houselessness and housing instability. HSC's Peer Specialist Team offers: • Practical help with tenancy concerns, system navigation and barrier removal. • Connections to community and clinical resources. • Support is offered by taking the time to build trust, choice, and consistent connection for as long as neighbor finds support useful.
Staying housed
Help with the practical parts of being recently housed, which include but are not limited to: • Leases • Utilities • Community resource connections • Paperwork and applications • Mental Health and Wellness resources
On individual neighbors terms
Neighbors guide the pace and work with our team to set a clear purpose and goals (with ability to evolve as their journey evolves). Support looks different for everyone, and there is no linear path where two people are the same. Everyone is treated with dignity and respect.
For as long as needed
There is no end date attached to the relationship. We stay connected with neighbors for as long as needed until housing is stable, and then neighbors have our number if something comes up in the future.
What to expect
Every personal journey looks different
This journey illustrates how HSC’s support may unfold alongside a neighbor after they are housed. No two journeys are exactly the same. This serves as an illustration only.
Within 72 hours of a referral
Step 1: Someone reaches out
A Peer Specialist contacts neighbors within three days of a referral. By phone, text, or in person, however individuals prefer.
First visit
Step 2: Get to know each other
A conversation about what is going well in the , what feels shaky, and what individuals want help with. Neighbors decide what to share and what to leave alone.
First 30 days
Step 3: Weekly check-ins while things settle
Practical support for settling into a new home, such as utilities, furniture, understanding a lease, communicating with a landlord or neighbor, and navigating loneliness or finding community, along with whatever else comes up along the way.
As needs come up
Step 4: Warm handoffs, not phone lists
If you’re looking for community activities, medical or counseling care, recovery support, or help accessing benefits, an HSC Peer Specialist can connect you directly with a provider who has availability and can accompany you if that would be helpful.
Months 3 to 12
Step 5: Check-ins shift to a pace that works best for individual neighbors
Contact may shift to at least monthly, or remain more frequent when that is most helpful. Each support plan is tailored to the individual and adapts as needs and life circumstances change
Beyond 12 months
Step 6: The door stays open
Support can extend past a year when it is useful, and you can come back after things have quieted down. Staying housed is the goal, not closing a file.